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Cookie Policy

Introduction
Audio Pro respects your privacy and values ​​our relationship with you. This Cookie Notice explains how we use cookies and similar technologies to recognize you when you visit the website that is linked to this Notice (the “Site”). This notice explains these technologies, why we use them, and your rights to control our use of them.

When we use the term "Audio Pro", "we" or "us" in this Cookie Notice, we are referring to the Audio Pro group of companies, which is Neos Education Limited and its affiliated entities that are jointly owned and controlled. Your data is controlled by one of these entities.

1. What are Cookies?
Cookies are files that are downloaded to your computer and mobile device when you browse a website and are used to store information about your use of the website. Cookies are very useful and allow a website to recognize a user's device. The cookie is returned to the original website on each subsequent visit, or to another website that recognizes that cookie.

The term "Cookie" used in this Cookie Notice refers broadly to all similar technologies, including web beacons and log files.

2. Information collected and reasons
Cookies can help us better understand how you use the web and provide you with a more personal and consistent browsing experience, such as storing your preferences and settings and providing content and advertising that are of interest to you.

The following are the types of information we collect through Cookies:

  • The number of users visiting the website, the frequency of visits to the website, the pages viewed, the number of hits on the website and the total time spent on the website;

  • The date and time you access our website or open our emails;

  • The name of the last website you visited before visiting our website;

  • Whether you are visiting our website for the first time;

  • Your browsing preferences (e.g. layout, size preference, language, etc.);

  • Products you have purchased and your orders;

  • Your login credentials, the browser used and your IP address. This information enables us to recognize you the next time you visit our website.

In addition, cookies help us:​

Enhance and customize your browsing experience: We may use the information collected during your browsing to make it easier for you to browse our website the next time, such as remembering your login credentials and storing your preferred language.
Personalize the advertising and marketing information you receive from us and third parties on the website. For example, identifying product features that may interest you, recommending accessories for your Audio Pro product, or displaying helpful information, such as how to connect your product to your computer or other home devices.Analyze customer trends: We compile website browsing data and compile tables for analysis. This type of analysis is based on the collective research of visitors to our website in order to identify browsing trends. It does not analyze the information of individual visitors.
Assists with security and administrative functions, such as troubleshooting page load errors and detecting irregular login behavior.

3. Types of Cookies We Use
We use first-party and third-party cookies for several reasons. Some cookies are necessary for the operation of the website and to provide basic functionality for technical reasons. We refer to these as “strictly necessary” cookies. Other cookies help us track user preferences to improve the browsing experience in a targeted manner. Third parties also use cookies through our website for marketing, analytics and other purposes. The following details the specific first-party and third-party cookies used on the Site and the purposes for which they are used.

  • First party cookies

These cookies are generated by Audio Pro. Their primary function is to enable you to navigate the website and use its features. They may also be used for analysis.

  • Third party cookies

In addition to our proprietary cookies, third parties and affiliates may also install cookies on your device and access cookies and related web beacons. These cookies allow the website to provide or use third party features. The parties that install third-party cookies will recognize you when you browse our website or other specific websites.

Types of first-party and third-party cookies we use on our website:

Strictly Necessary Cookies: These cookies are strictly necessary to provide you with services available through our website and cannot be switched off. These cookies allow you to use some of the website's features, such as browsing secure areas that require registration, setting your privacy preferences or remembering the items in your shopping cart.

  • Functionality Cookies: These cookies enable you to navigate the website and use convenience features such as remembering your language preference or using instant messaging support. Similar to Strictly Necessary Cookies, disabling these Cookies will affect your ability to use certain features, such as setting your preferences.

  • Analytics Cookies: These cookies allow us and third-party analytics providers to collect information and statistics about your and other visitors’ use of the Site. This data helps Audio Pro improve the functionality of the website.

  • First-party advertising cookies: These cookies are proprietary to Audio Pro and serve advertisements on our Services and are associated solely with your activities on those Services. These cookies do not collect or use information about your activities on other websites or services.

  • Third-Party Targeting Cookies: These cookies are provided by our third-party advertising partners and collect information about your browsing habits and product and service preferences across the Audio Pro Services and third-party websites and services. This data allows Audio Pro and third-party advertising providers to display relevant content and advertisements on this Site and other sites while you are online.

  • Social Media Cookies: We use these cookies when information is shared using social media sharing buttons or ‘like’ buttons on our website, or when you link your account or interact with our content through social media sites such as Facebook, Twitter or Snapchat.

4.How long do cookies last on your device?
Depending on how long Cookies are stored on your device, they can be classified as either: temporary or permanent.

  • Transient Cookies

We use temporary cookies on all secure pages to assign and register session IDs. This allows you to browse our website smoothly. This identifier is also used for internal reporting. It cannot identify your name and this type of cookie will not leave any recoverable data on your hard drive. Most of our proprietary cookies expire when you close your browser.

  • Persistent cookies

Our proprietary analytics cookies and third-party cookies are persistent cookies. They allow us to understand visitors' browsing habits over a longer period of time, or to provide additional features based on your personalization requirements and your stored and favorited content. These cookies can be stored on your computer for 24 hours, a week or several years, depending on the function of the cookie. In other words, these cookies remain valid after you close your browser. Our website uses them to recognize your computer when you restart your browser.

5. Cookie management
Depending on the geographical location from which you access our website, you may be asked whether you want to accept or reject all or some cookies when you first visit our website.

In addition, most web browsers allow you to control cookies through their setting options, such as "All Cookies", "Analysis Cookies" and "Targeting Cookies" as described below. Please note that depending on your geographical location when browsing our website, you may also choose to adjust which cookies you allow us to place on your browser through our Cookie Preference Center. You can modify these settings at any time.

Please be aware that the Cookie Preference Center does not govern Audio Pro's website. For these websites, you should follow your browser's instructions for managing cookies (below).

If you choose to disable or deactivate cookies, this may have an impact on the functionality of the Site as discussed in the “Consequences of Deactivating Cookies” section below.

  • All Cookies: You can manage cookies according to your preferences and let your browser accept all cookies. Each browser has different ways to enable or disable cookies. For more information, please click on the browser's help menu to refer to the information about cookie preferences. You can also set your browser to prompt you when receiving cookies at any time, allowing you to decide whether to enable cookies. In any case, cookies will not read data from your hard drive and you can delete cookies from your computer at any time. Currently, it is not technically possible to sync your settings across browsers and devices (e.g. your computer and your smartphone). You must adjust your settings on each browser/device and each time you use a new browser/device.

  • Analytics Cookies: You can disable analytics cookies managed by third-party analytics partners through the opt-out mechanisms described above, or through the analytics opt-out mechanisms maintained by the analytics vendors. (eg: Google Analytics opt-out browser add-on, Adobe, BazaarVoice)

  • Targeting Cookies: If you are interested in learning more about customized browser advertising and generally how to prevent cookies from being placed on your device to deliver tailored advertising, you may opt out of receiving personalized advertising from companies that participate in these programs by visiting the Network Advertising Initiative’s consumer opt-out link, the Digital Advertising Alliance’s consumer opt-out link, or Your Online Choices. To opt out of Google Analytics for display advertising, or to customize Google network advertising, please visit the Google Ads Settings page. You can also opt-out of specific ad networks we partner with by following these links: Google Ads Settings, Adobe.

6.

Consequences of deactivating cookies
If you choose to disable cookies, you may still be able to use some pages of the website. However, depending on the cookies you disable, certain features will be disabled. For example, you will not be able to use our online chat service and web pages and content may no longer be relevant to your preferences. You will not be able to use our tools to search for dealers or share our page to your social media.

Please note that if you disable one or more cookies, we may continue to use information collected before you disabled cookies in accordance with applicable law. However, once you disable a specific cookie, we will stop collecting information through that disabled cookie.

7.Changes to Cookie Notice
We may change or update this Cookie Statement from time to time to reflect changes in the law, our information collection and use practices or technological advances. You should review this Cookie Notice regularly and you can check the "Effective Date" at the beginning of the document to see if it has changed since you last reviewed it.

8. Glossary

  • Log files are web server files (storing domain name or IP address, URL, http response code, last visited website and/or date and duration of visit) that are automatically created when an Internet user browses a website.

  • An SDK is a set of tools and/or code that we embed into our applications and software that enables third parties to collect information about users’ interactions with the Services.

  • A web beacon (also known as a “pixel tag,” “Internet beacon,” or “clear GIF”) is an electronic image that is typically composed of a single pixel. It can be placed on a web page or in an email to transmit information, including the IP address of the computer that downloaded the page in question, the URL of the page, the time the page was accessed and the type of browser used, as well as information contained in cookies sent by third parties.

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audioproneos@gmail.com

161 Wai Yip Street, Kwun Tong, Kowloon

The 80|20
Room 1203A, 12/F

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(852) 6982 1821

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